Contact Us
Questions about the guides, the programs, or an order? Send a message below and we will reply within one to two business days.
What we can help with
- Orders and access. If a program link did not arrive or will not open, send the email address you ordered with and we will sort it out.
- Refunds. One email and it is done — no forms, no explanation needed.
- Which problem you actually have. Trouble falling asleep, waking at 3 a.m., and waking up tired are three different problems with different fixes. Describe your night and we will point you to the right free guide.
- Corrections. If something we have written is unclear or contradicts current evidence, please tell us.
Quicker answers
The free library likely covers it. Try the two-minute sleep quiz if you are not sure what is going wrong, waking up at 3 a.m. for the most common complaint we get, or sleep hygiene for the foundations.
When to see a doctor instead
Some sleep problems are medical, and no guide substitutes for a proper assessment. If you snore loudly with gasps or pauses, wake breathless, fall asleep during the day despite adequate time in bed, or have been sleeping badly for months without relief, please speak to a doctor. Sleep apnoea in particular is common, frequently missed, and very treatable — but not by us.